Welcome to Forfar Recovery LTD

Vehicle Recovery – Key Terms

Booking & Payment

Bookings are confirmed once a quote is accepted or deposit is paid.
Payment can be made via card, bank transfer, or secure online links via Stripe.
0% finance via Klarna (through Stripe) is available on eligible jobs, subject to approval.

Insurance & Liability

We carry goods-in-transit and public liability insurance.
Vehicles are transported at the owner’s risk. We are not liable for pre-existing damage or defects.

Vehicle Preparation

Remove personal items and hazardous materials before collection.
Declare low-clearance, modified, or oversized vehicles when booking.

Collection & Delivery

Live tracking is available where offered.
Vehicles are never left unattended, even during overnight stops.
ETAs are estimates; delays may occur due to traffic or weather.

Cancellations & Changes

Notify us in writing for cancellations. Fees may apply depending on notice.
Collection or delivery times may change in exceptional circumstances, with notice given.

Compliance & Safety

All transport is DVSA-compliant and our units are fitted with tachographs.

Acceptance

By booking our services, you agree to these terms.